Office Cafe

One Starbucks Visit Leads to Leadership Reminders

In just one 5-minute stop, Marla and I observed leadership in action while we sipped on hot coffee. Leadership comes naturally to Jeremy at Starbucks in the Gardens Mall (Palm Beach Gardens, Florida). Nothing very complicated happened, but that one trip reminded us of the importance of the small things we do that make a huge difference in the overall outcome of our endeavors.

At Coffee Shop Journal, Marla has committed our experience to her journal. It is a quick read, full of takeaways for your business.

Coffee Shop Journal:

• Leadership lessons I learned in Starbucks today

You don’t want to miss it. Just five quick points to ponder!

Tags: Think, Third Place

Third Place Success Formula

Who says that you can’t have great personal service in the mall? I know that around the world, people are working to make their “third place” the very best that it can be. And who would figure that one could find a sense of community amid the constantly hurried pace of the mall? One guy that is really making it happen for The Gardens Mall in Palm Beach Gardens, Florida is Jeremy, at the Starbucks near Macy’s. (The Gardens Mall has three Starbucks Cafes, each with its own vibe).

One visit and you will see a man dedicated to making the customer feel welcome, the employees feel valued, and coffee drinks served to perfection. (Yes, they do serve coffee, in addition to a healthy dose of “third place” spirit)!

There are many places that talk about community and making a great “third place,” but when one stands out, I thought you might like to know about it.

Many people from all around the country (and the world) visit The Gardens Mall. If you are one of them, please visit Jeremy and let him know that you appreciate a place with such a good atmosphere. One visit and you will know why I think that Jeremy has found the Third Place Success Formula!

Tags: Enjoy, Relax, Think